Answered
Product Enhancements
Rich text in Interactions
Monique Bower
It would be great if the rich text functionality was available for interaction descriptions.
Comments
Hi Monique,
A great suggestion, unfortunately, this is a Salesforce limitation. Practifi have managed to allow synced emails to keep their formatting but are as of yet unable to have rich text on interactions. This has been flagged with our product team and when this is possible, we will let you know!
-Ankesh
The 37 users in my firm second this!
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