Answered Product Enhancements

Add ability to @ mention other records in chatter

Chatter has a capability that allows you to essentially hyperlink (i.e. "mention") other records in Salesforce using a "/" then the record name.  For example, if I wanted to say in the chatter for a given task "please see /[this other task] for additional context" or "please see /[this other meeting note] for more info", right now, I have to paste a long URL to link to that other record into chatter, whereas I'd like to be able to simply /mention that record so it brings both the name of the record and the link cleanly into the chatter post.

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  • Official comment

    Hi Matt,

    Thank you for the suggestion, this functionality is coming in our new product experience! Please contact your CSM for more information.

     

     

    Thanks,

    -Ankesh

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