Answered Product Enhancements

Add task URL to task assignment notification email

While I get a notification email that a task has been assigned to me, there's no link to the task.  I have to copy the task title, login to practifi, and paste/search for the task.  This can be especially problematic when the task title has been changed since assignment.  It can be much more efficient if a URL to the task was provided in the notification email.

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  • Official comment

    Hi Matt,

    The product is currently using native Salesforce functionality. This above request should be able to be built in house with a Salesforce admin. Alternatively, please consult your CSM in regards to an SOW.

     

    Thanks,

    -Ankesh

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