Using the MoneyGuide Integration

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Overview

Our integration with MoneyGuide enables advisors to view Client records from MoneyGuide. This article outlines the enrollment in the integration and using the integration. 

Please note: This functionality will not be available in your organization if the integration has not been enabled. 

Integration summary

Our integration with MoneyGuide allows advisors to open a corresponding Client record in MoneyGuide. If the Client and its Members do not yet exist in MoneyGuide, the record is created immediately in MoneyGuide. Updates made in Practifi to Client and Member details are synched back to MoneyGuide. Updates in MoneyGuide to Client and Members are not synched back. By design, Practifi is intended to be the source of truth for Client and Member detail information. Creation and review of Financial Plans are performed solely within MoneyGuide. 

Enrollment

The integration requires two logins to set up the user's connection between MoneyGuide and Practifi. These steps will need to be completed once. The recommended steps are as follows:

  1. Log into Practifi first and locate a Practifi Client which should be set up in MoneyGuide.  Click on the Link to MoneyGuide link. Select the Link to My Plan in MoneyGuide link.  
  2. If the user had not already logged on to MoneyGuide, the MoneyGuide login panel will display. Log in to MoneyGuide.

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If the user has already logged into MoneyGuide, locate the enrolment link to authorize Practifi and select it. Wait for the completion messages to display.

Once these steps have been completed, the user will be able to, without interruption, click from Practifi to MoneyGuide to view and work with Client records in MoneyGuide.

Using the integration

Linking the Practifi Client to MoneyGuide

Only one link is provided from Practifi to MoneyGuide. This is the Link to MoneyGuide button placed on the Client record. 

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A confirmation message will appear to indicate that the My Plans list of plans in MoneyGuide is about to be displayed.

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The link opens the MoneyGuide portal at the list of plans for the corresponding Client after checking two things:

  1. If the Practifi Client did not exist in MoneyGuide when clicking the link, the Client will first be created in MoneyGuide, and then the MoneyGuide page will be shown.

  2. If the Practifi Client already exists in MoneyGuide, the MoneyGuide page will be shown. If there are changes in Practifi to the Client or Contact details, these will also be updated in MoneyGuide. MoneyGuide intends to enforce that Practifi becomes the source of truth for Client and Contact information. MoneyGuide users will be unable to update these details from within MoneyGuide after Practifi has been implemented as a customer.

Viewing Clients in MoneyGuide

When MoneyGuide opens for the Client selected in Practifi will land on the My Plan page and list any Financial Plans created earlier. Financial Plans, and any other functions offered by MoneyGuide, are performed exclusively within MoneyGuide.

 

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