Tutorial: Installing and Configuring the Eventbrite Integration

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**Note: This content is intended for system administrators and is technical in nature**

This tutorial will show you how to enable and configure the Eventbrite integration. Please note that to use this integration, you will require a current Eventbrite account.

STEP 1: Install the required packages

We need to install two packages, the Eventbrite Sync package and Practifi's package for Eventbrite. 

  1. Install Eventbrite Sync by navigating to: https://www.eventbrite.com.au/spectrum/salesforce/
  2. Click Get Started.
  3. Select Install for All Users.
  4. Install Eventbrite for Practifi by navigating to: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t7F000001KNWV
  5. Select Install for All Users.

STEP 2: Configure the Eventbrite for Practifi

Now that the packages are installed, you'll need to configure them. Start by configuring Eventbrite for PractiFI.

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  1. From your user menu, select Settings.
  2. Click on Eventbrite.
  3. Setup the options as desired. Information about each option is available in the help icon adjacent to each option. Refer to the screenshot above as an example.

STEP 3: Navigate to Eventbrite in Salesforce

You now need to connect your Eventbrite account, so start by finding the Eventbrite App in Salesforce. 

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  1. From Salesforce Setup, navigate to "All Tabs" by clicking the plus sign
  2. Click the tab that says "Eventbrite" only.
  3. Keep clicking Next until you see the Authentication screen.

STEP 4: Connect to your Eventbrite account

The final piece in connecting your Eventbrite account is to authenticate your account with the Eventbrite app.

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  1. Click Authenticate and log in to your account when prompted.
  2. Click Allow for Eventbrite Sync to access your Eventbrite Account.

STEP 5: Configure Eventbrite Sync

You will need to sync any existing events in your Eventbrite account the first time. 

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  1. Under Import Options, select all values from Import Entities field.
  2. From the Scheduling section, set it up for recurring syncs
  3. Click the Start Import button.

The next sync will occur based on the scheduling time you set. 

For further detail, visit Eventbrite's documentation

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